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Privacy Policy

Effective Date: [02/07/23]

1. Introduction

We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.bvs-ltd.co.uk/], use our services, or otherwise communicate with us.

2. Information We Collect

We may collect and process the following data about you:

2.1 Personal Data

  • Identity Data: Name, username, or similar identifier, title, date of birth, and gender.
  • Contact Data: Billing address, delivery address, email address, and telephone numbers.
  • Financial Data: Bank account and payment card details.
  • Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2.2 Sensitive Personal Data

We do not generally collect sensitive personal data about you (e.g., data concerning health, racial or ethnic origin, political opinions, religious beliefs, or sexual orientation) unless there is a clear reason for doing so, such as where we need this information to ensure we provide you with appropriate facilities or support.

3. How We Collect Your Data

We use different methods to collect data from and about you, including:

  • Direct Interactions: You may give us your identity, contact, and financial data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
  • Automated Technologies or Interactions: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns.
  • Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources.

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you.
  • Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Compliance with Legal Obligations: Where we need to comply with a legal obligation.

5. Disclosure of Your Data

We may share your personal data with:

  • Service Providers: To manage and deliver our services.
  • Professional Advisers: Including lawyers, bankers, auditors, and insurers.
  • Regulators and Authorities: Who require reporting of processing activities in certain circumstances.

6. International Transfers

We may transfer your personal data to countries outside the UK and the European Economic Area (EEA). Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, including:

  • Contractual Clauses: We use specific contracts approved for use in the UK which give personal data the same protection it has in the UK.
  • Privacy Shield: Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the UK and the US.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

9. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data (commonly known as a “data subject access request”).
  • Request correction of the personal data that we hold about you.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request the transfer of your personal data to you or to a third party.
  • Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us at the details provided below.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this privacy policy, please contact us: